If you’re reading this in 2019, it’s less than a month to Christmas (as celebrated according to the Western Christian calendar), or Christmas has just passed. Let’s assume that it’s the former, and that, like all children and IT professionals, it’s time to write your letter to Santa/St Nick/Father Christmas. Don’t forget, those who have been good get nice presents, and those who don’t get coal. Coal is not a clean-burning fuel these days, and with climate change well and truly upon us, you don’t want to be going for the latter option.
Think back to all of the good security practices you’ve adopted over the past 11 or so months. And then think back to all the bad security practices you’ve adopted when you should have been doing the right thing. Oh, dear. It’s not looking good for you, is it?
Here’s the good news, though: unless you’re reading this very, very close to Christmas itself, then there’s time to make amends. Here’s a list of useful security tips and practices that Santa follows, and which are therefore bound to put you on his “good” side.
Use a password manager
Santa is very careful with his passwords. Here’s a little secret: from time to time, rather than have his elves handcraft every little present, he sources his gifts from other parties. I’m not suggesting that he pays market rates (he’s ordering in bulk, and he has a very, very good credit rating), but he uses lots of different suppliers, and he’s aware that not all of them take security as seriously as he does. He doesn’t want all of his account logins to be leaked if one of his suppliers is hacked, so he uses separate passwords for each account. Now, Santa, being Santa, could remember all of these details if he wanted to, and even generate passwords that meet all the relevant complexity requirements for each site, but he uses an open source password manager for safety, and for succession planning.
Manage personal information properly
You may work for a large company, organisation or government, and you may think that you have lots of customers and associated data, but consider Santa. He manages, or has managed, names, dates of birth, addresses, hobby, shoe sizes, colour preferences and other personal data for literally every person on Earth. That’s an awful lot of sensitive data, and it needs to be protected. When people grow too old for presents from Santa, he needs to delete their data securely. Santa may well have been the archetypal GDPR Data Controller, and he needs to be very careful who and what can access the data that he holds. Of course, he encrypts all the data, and is very careful about key management. He’s also very aware of the dangers associated with Cold Boot Attacks (given the average temperature around his relevance), so he ensures that data is properly wiped before shutdown.
Measure and mitigate risk
Santa knows all about risk. He has complex systems for ordering, fulfilment, travel planning, logistics and delivery that are the envy of most of the world. He understands what impact failure in any particular part of the supply chain can have on his customers: mainly children and IT professionals. He quantifies risk, recalculating on a regular basis to ensure that he is up to date with possible vulnerabilities, and ready with mitigations.
Patch frequently, but carefully
Santa absolutely cannot afford for his systems to go down, particularly around his most busy period. He has established processes to ensure that the concerns of security are balanced with the needs of the business. He knows that sometimes, business continuity must take priority, and that on other occasions, the impact of a security breach would be so major that patches just have to be applied. He tells people what he wants, and listens to their views, taking them into account where he can. In other words, he embraces open management, delegating decisions, where possible, to the sets of people who are best positioned to make the call, and only intervenes when asked for an executive decision, or when exceptions arise. Santa is a very enlightened manager.
One of the useful benefits of running a global operation is that Santa values diversity. Old or young (at heart), male, female or gender-neutral, neuro-typical or neuro-diverse, of whatever culture, sexuality, race, ability, creed or nose-colour, Santa takes into account his stakeholders and their views on what might go wrong. What a fantastic set of viewpoints Santa has available to him. And, for an Aging White Guy, he’s surprisingly hip to the opportunities for security practices that a wide and diverse set of opinions and experiences can bring.
Here’s my advice. Be like Santa, and adopt at least some of his security practices yourself. You’ll have a much better opportunity of getting onto his good side, and that’s going to go down well not just with Santa, but also your employer, who is just certain to give you a nice bonus, right? And if not, well, it’s not too late to write that letter directly to Santa himself.
1 – if you have a problem with this statement, then either you need to find another blog, or you’re reading this in the far future, where all our climate problems have been solved. I hope.
2 – or you dwell in one of those cultures where Santa visits quite early in December.
3 – a high-flying goose in the face can do terrible damage to a fast-moving reindeer, and if the sleigh were to crash, what then…?
4 – not me!
5 – Santa doesn’t refer to it as a “business”, but he’s happy for us to call it that so that we can model our own experience on his. He’s nice like that.
6 – though Santa would never use the phrase “hip to the opportunities”. He’s way too cool for that.